Here’s a clue: Don’t be rude
Let me explain.
Read moreBe an Audience Expert: Effective Business Communication
The phrase, “We Are Audience Experts,” perfectly conveys the essence of good business communication. You, as a business person, must be an audience expert in order to shape your message effectively.
Read moreHow to Make Your Business Communications Personal and Compelling
Sadly, one of the downsides of technology today is the way it has depersonalized so much of the human element in communication. But, on the positive side, you can avoid this problem by making sure to personalize your own business communication. It’s an effective way to make your messages compelling.
Read moreEffective Business Communication: Don’t Be Negative!
If I had a dollar for every time I’ve received an email that concludes with “please don’t hesitate to contact me,” I’d be a rich woman. It’s such a popular way to end a business email. Yet, it always rings a little false. For one thing, it’s an unnecessarily complicated way of saying “I’d be happy to hear from you.” For another, it turns a positive into a negative — the implication is that the recipient is hesitating and needs to be cajoled into doing otherwise!
Read moreFive Ways a Good Coach Can Improve Your Business Communication
Choosing to work with a coach has been one of the best professional decisions I’ve ever made. I admit the first session wasn’t easy though. I quickly realized that it’s one thing to speak to an audience. It’s another to be under the microscope of an expert I’d never met, knowing she was analyzing my every move, expression, and word!
Read more