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Dr. Sandra Folk

110 Bloor Street West, suite 1309
Toronto, ON M5S 2W7
1-416-488-3994

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Dr. Sandra Folk

  • ABOUT
  • Coaching
    • Executive Communication Skills
    • Enhance English Fluency in Business
  • Resources
    • How To series
    • What Do You Do When series
    • Blog
  • Testimonials
  • CONTACT

Are you Always Over-explaining in Your Emails?

June 30, 2021 Sandra Folk
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As a non-native English speaker, do you find it challenging to write succinct and clear emails to your colleagues and clients? If so, you’re not alone, it is a common occurrence among business professionals. Here are five tips to help write that compelling and succinct email.

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In Business Communication Tags Business Communication

Why Typical English Classes Don’t Work

June 15, 2021 Sandra Folk
1021137_DSF Blog_3-TYPICAL ENGLISH CLASSES DON-T WORK_051321.jpg

For executives who do not speak English as their first language, improving their oral and written communications in English can be a vital step to furthering their careers.

However, it is important to take a strategic approach to your language development. This means your approach should be tailored to match the unique requirements of your understanding of English, your role, your organization, and your industry. For this reason, typical English language classes may not be your best approach to reach your professional goals.

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In Business Communication Tags Business Communication

How Not To Sabotage Business Relationships

May 30, 2021 Sandra Folk
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As the old saying goes: when life gives you lemons, make lemonade. Sometimes, though, that can be a challenge. What follows is a prime example of what I mean.

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In Business Communication Tags Business Communication

Why You Should Use the “Rule of Three” in Business Communication

May 15, 2021 Sandra Folk

Good stories usually have a beginning, a middle, and an end.

The beginning of this story goes back to childhood, when we, as children, would hear or read stories where three was a significant number (for instance The Three Little Pigs, Goldilocks and the Three Bears, or The Three Billy Goats Gruff).

Three is also significant in adult storytelling too.

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In Business Communication Tags Business Communication

How to Avoid Assumptions in Business Communication 

April 30, 2021 Sandra Folk
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Assumptions can lead to faulty outcomes. Take the famous Monty Hall Problem, for example. It demonstrates that the assumption most contestants in that famous game show made when offered a choice of doors, hoping to win a car, was wrong.


If you make assumptions in business communications chances are they won’t be responsible for your failure to win a new car. But they definitely can damage your chances of success with clients, or prospective clients. I see it all too often — business letters and emails that are supposed to entice new clientele, but are written without demonstrating any real knowledge of that client’s business concerns. In many instances this approach stems from a lack of research and preparation. But sometimes it also stems from biases.

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In Business Communication Tags Business Communication
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110 Bloor Street W suite 1309, Toronto, ON M5S 2W7